Where an event registration requires payment in advance, your payment is held securely in the Club's bank account pending payment to the third-party providers. 

Venues often require firm numbers in advance and in some cases, this can be as much as two weeks before the event.  Once we have confirmed the number of attendees, venues will not issue a refund for any late cancellations.  The Club will be required to pay the full invoice for the numbers originally confirmed.

We regret, therefore, that if you inform the event organiser after the cut-off date for cancellations that you and/or your guests are unable to attend, for any reason, we will not be able to refund you, whether in whole or in part of the monies paid in advance.  The cut-off date will be clearly stated in the event description.

At the discretion of the Organiser, you may be able to substitute someone for your place if you are unable to come after the cut-off date.

Refund Procedure

When a refund has been agreed, the Treasurer will issue this directly back to your card.  This can take a week or so to appear on your card statement.

Refund information is not automatically applied to your website account and must be done manually.  When notified by the Treasurer that a refund has been issued, the website administrator will update your account accordingly.  Until this is done, it may show as an 'overpayment'.